By using the applications you agree to the processing of the collected data.
Our goal is to protect the security of your information. We use technical and organizational measures to ensure the security of the service. This includes a set of security technologies and procedures designed to protect your information from unauthorized access, unauthorized use, and unauthorized disclosure.
In return, customers also meet certain obligations:
INSITE IT is not responsible for the privacy practices of its customers or third parties, except as described below.
When handling personal data, the customer will comply with the Data Protection Act and the Telecommunications Act regulations. The customer will take the technical and organizational measures for data protection which are required in his area of responsibility.
In addition, the customer takes all reasonable measures to protect the stored data and information against unauthorized access by third parties. If third parties still succeed in gaining access to the data and information in an unlawful manner, INSITE IT is not responsible.
The customer may invite other users (e.g. their subcontractors) to enter their e-mail address(es) to use the software for a specific project. In this case, the customer will in advance obtain the verified approval of the respective user for the use of his personal data.
INSITE IT processes the following customer data for the purposes stated below and the customer expressly agrees to this processing. The customer can revoke his approval at any time.
Personal user data: When registering a user, we store the user´s e-mail address, first and last name and personal password for login to the applications. In addition, each user can also register for e-mail notifications.
Customer files: Within the use of Insite LMS services, the customer can for example save logistics data, photos or documents for a specific project. The stored files will be accessible to any user the customer has activated for this project and is entitled to see this data. The customer can delete the files and data stored by him at any time.
Login: If a user logs in with an e-mail address and a personal password for an application, we save the login time. If data is changed by a user, this is also logged for traceability.
Microsoft Application Insights
For the statistical evaluation of our applications use Microsoft Application Insights. The collected data is used anonymously to analyze the use of the applications, to correct errors and to improve the applications. All data from Application Insights is stored in Azure data centers in Western Europe and will be automatically deleted after 30 days.
For example, on the basis of the (anonymized) IP addresses, roughly a geographical area of the users can be derived.
Contact form & support
If you send us inquiries via contact form or by e-mail to the helpdesk, your details from the inquiry form will be stored with us including the contact details you provided there for the purpose of processing the request and in case of follow-up questions.