Privacy Policy

INSITE IT takes the protection of your personal data very seriously and in accordance with the legal data protection regulations, which refer to this website.

Name and address of the responsible person

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

INSITE IT GmbH

Blumauerstrasse 3-5

4020 Linz

Austria

Phone: +43 732 320378

E-mail: privacy@insite-it.net

 

Data

INSITE IT treats your personal data confidentially and in accordance with the legal data protection regulations as well as this data protection declaration, which refers to the present website.

Insofar as the opportunity to enter personal or business data (e-mail addresses, names, addresses) exists within the website, the disclosure of this data by the user is expressly voluntary. The use of all offered services is - as far as technically possible and reasonable - also without specification of such data or under specification of anonymized data or a pseudonym allowed.

 

General information on data processing

a) Scope of the processing of personal data

INSITE IT processes customer data for the purposes listed below and the customer expressly consents to this processing. The customer may revoke its consent at any time.

 If the opportunity for the input of personal or business data (email addresses, names, addresses) is given, the input of these data takes place voluntarily. The use of all offered services is permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymized data or an alias.

b) Security measures

 We take organizational and technical security measures on the website in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. The security measures include, in particular, the encrypted transmission of data between your browser and our web server (e.g. SSL) via HTTPS.

c) Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing operations of personal data, Art. 6 (1) lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis.

d) Collection of personal data

INSITE IT does not collect personally identifiable information without reason. Personal information is collected

  • to enable the use this website as user-friendly as possible,

  • to process information requests quickly,

  • to provide relevant information or marketing content,

  • to enable navigation on this site

  • to carry out statistical surveys on the use of this website (Google Analytics, Lead Forensics).

INSITE IT collects personal data in various ways. Personal data is collected by directly disclosing the specific personal data as part of a data collection (e.g. contact form). If you send us inquiries via the contact form, your request as well as your contact details will be included in the inquiry form to process the request and will be saved by us in case of follow-up questions.

 

Storage period and data deletion

If no further business relationship is established, this data will be deleted. We do not share this data with third parties. We do not pass this data on to third parties. In Google Analytics, user and event data is stored for 26 months and then deleted.

 

Services and third-party tools used on our website

Apple App Store

Our apps are available for download from the Apple App Store. The App Store is a product of Apple Inc, 1 Apple Park Way, Cupertino, California, USA, 95014.

The App Store provides us with information about the country code, language, manufacturer, and operating system version of the devices on which our Apps are installed, as well as information about the installed version of our Apps. Apple does not provide us with any personal information about our users.

Apple's privacy policy can be found here.

Google Play Store

Our Apps are available on the Play Store, a product of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google").

Through the Play Store, we obtain information about the country code, language, manufacturer, and operating system version of the devices on which our Apps are installed, as well as information about installed versions of our Apps.

However, if you make in-app purchases or purchase one of our apps from the Google Play Store, we receive personal information about the purchase from Google.

 Google's privacy policy, which you have already confirmed before downloading our app, can be found here.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there for 26 months.

The following data is collected in this process:

  • Information about the browser type, version used and browser language.

  • The operating system of the user

  • Date and time of access

  • Websites from which the user's system accesses our website

  • Web pages that are accessed by the user's system via our website

  • The IP address of the user

The IP-address is used in a shortened (anonymized) form only.  On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The anonymized IP-address provided by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you may prevent Google from tracking the data (including your IP address) generated by the cookie and your use of the website (including your IP address), as well as the processing of this data by Google, by clicking on the link (http://tools.google.com/dlpage/gaoptout?hl=en) download and install the available browser plugin.

SalesViewer

This website uses SalesViewer technology from SalesViewer GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes. In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally. The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

Facebook Pixel

We use the Facebook Pixel from Facebook on our website. For this purpose, we have implemented a code on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that allow Facebook to track your user actions, provided you have come to our website via Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies allow Facebook to match your user data (customer data such as IP address, user ID) with your Facebook account data. Then Facebook deletes this data again. The collected data is anonymous and not visible to us and can only be used in the context of ad placements. If you yourself are a Facebook user and are logged in, the visit to our website is automatically assigned to your Facebook user account.

We want to show our services or products only to those people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. Thus, Facebook users (if they have allowed personalized advertising) get to see suitable advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.

If you are logged in to Facebook, you can change your settings for ads yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can basically manage your usage-based online advertising on http://www.youronlinechoices.com/de/praferenzmanagement/. There you have the option to deactivate or activate providers.

If you want to learn more about Facebook's data protection, we recommend that you read the company's own data policies at https://www.facebook.com/policy.php.

Hubspot

On this website, we use the service HubSpot for various purposes. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500 Hubspot is an integrated software solution that we use to cover various aspects of our online marketing. These include:

Email Marketing, Social Media Publishing & Reporting, Reporting, Contact Management (e.g. user segmentation & CRM), Landing Pages and Contact Forms.

This information, as well as our website content, is stored on Hubspot servers. It may be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this Privacy Policy. We use all collected information exclusively to optimize our marketing measures.

More information about HubSpot's privacy policy.

More information from HubSpot regarding the EU data protection regulations.

As part of the optimization of our marketing measures, the following data may be collected and processed via Hubspot:

  • Geographic position

  • Browser type

  • Navigation information

  • Referral URL

  • Performance data

  • Information about how often the application is used

  • Mobile apps data

  • HubSpot subscription service credentials

  • Files that are displayed on site

  • Domain names

  • Pages viewed

  • Aggregated usage

  • Operating system version

  • Internet service provider

  • IP address

  • Device identifier

  • Duration of visit

  • Where the application was downloaded from

  • Operating system

  • Events that occur within the application

  • Access times

  • Clickstream data

  • Device model and version

The legal basis of the processing is your consent pursuant to Art. 6 (1) lit. a DSGVO. If you do not want Hubspot to collect and process the aforementioned data, you can refuse your consent or revoke it at any time with effect for the future. The personal data will be kept for as long as it is necessary to fulfill the purpose of processing. The data will be deleted as soon as they are no longer required to achieve the purpose.

In the context of processing via HubSpot, data may be transferred to the USA. The security of the transfer is secured via so-called standard contractual clauses, which ensure that the processing of personal data is subject to a level of security that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent pursuant to Art. 49 (1) lit. a DSGVO may serve as the legal basis for the transfer to third countries.

 

Changes to this privacy policy 

INSITE IT reserves the right to change the content of this privacy policy from time to time. We advise to take note to the privacy policy regularly again.

Status: Augist 19th 2021

 

Contact form & support

If you send us inquiries via contact form or by e-mail to the helpdesk, your details from the inquiry form will be stored with us including the contact details you provided there for the purpose of processing the request and in case of follow-up questions.